Vendor Coordinator

English

3 to 5 Years

Qatar

August 03 2021

Company : Talabat

Employment Type : Full time

Company Details : When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region. Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!

Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. In 2020 alone, we facilitated the donation of well over 340,000 meals, and 44,000 medicine donations to those in need, as well as donated over 1.3million euros to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

Job Description


The Vendor Coordinator will be responsible for handling daily operations of the NFV and guiding NFV partners to be successful on Talabat. Being part of the Vendor Coordination Team, you will be handling all quality control checks required for non-food partners. Our agenda is to ensure that our non-food partners are left feeling happy and well supported. You are expected to be result driven, take on and deliver the KPIs set in place; all while maintaining excellent customer service to our partners.
What's on your plate?
Maintaining inventory for partners with daily updates; price updates, inventory update, new SKUs, promotions, catalog
Monitoring pickers and orders
Responsible for setting up processes for manpower roster to ensure effective picker utilization
Administrative assistance to vendors; address vendor issues
Implement and execute promotions from the vendors on the platform
Help vendors familiarize with internal tools and technology for optimized order processing
Improve vendor delay by working closely with partners to identify and solve for key issues
What did we order?
Bachelor’s degree
Minimum 3 years of experience in similar role
Able to analyze data
Excellent verbal and written communication skills
Ability to think logically and strategically
Committed to your own performance and development
Effective organisational skills
Basic - Intermediate skills in excel
Ability to work as part of a fast growing team and be a team player
English is a must; Arabic is an advantage